Help Center
Frequently Asked Questions.
Everything you need to know about booking a Booth Empire photo booth - pricing, setup, customization, digital delivery, and travel. Still curious? Ask us directly.
Questions
Frequently Asked
Questions.
Is a staff member available during the event?
Yes. Every Booth Empire activation includes a dedicated on-site attendant who handles delivery, setup, and guest assistance throughout your event. Staffing is scoped to the brief, and for multi-day trade shows or specific formats you can opt out if it suits the run.
Can I personalize the design?
Absolutely. Every aspect of the booth can be customized - from digital overlays and printed photo strips to the booth exterior itself. Vinyl-wrapped kiosks, bespoke printed backdrops, and branded animations are all available. Start with our contact form and we will design to your brand.
What time is best to open the photo booth?
For weddings, we recommend opening the booth when the dancefloor opens or after dinner. For corporate events, during the reception or networking portion. Ultimately it is your call - we will work with your run-of-show.
What are your setup requirements?
We need a power outlet and a minimum space of 6 ft x 6 ft (8 ft x 8 ft preferred for backdrop setups). We arrive 1 to 1.5 hours before your event start time to set up. Earlier setup can be arranged on request.
How many pictures can we take?
Unlimited. All our photo booth rentals include unlimited photo sessions for the entire duration of your booking. Capture as many moments as you want and print as many copies as you need.
What is included with a photo booth activation?
A typical activation includes: delivery and setup with an on-site attendant, high-quality DSLR camera with professional studio lighting, unlimited photo sessions, custom-designed photo layouts matched to your event theme, instant digital sharing (text, email, QR), an online gallery within 24 hours, and a backdrop color of your choice. Everything is scoped to your event.
What backdrop options are available?
We offer classic black or white backdrops, glittering sequin options in gold, silver, and pink, and custom-designed 8ft x 8ft backdrops with a 24-hour turnaround. Green screen options are also available for cinematic, branded scenes.
Is travel or delivery included?
Travel within our core service areas (Niagara Region, Toronto, and London) is included. For other locations, travel is scoped into the quote based on distance and logistics. Contact us with your venue location and we will confirm.
Can I get all the photos digitally?
Yes. Within 24 hours of your event, we send you a link to a secure online gallery. This includes all photo printouts, individual high-resolution photos from each session, and any GIFs or videos if your package includes them.
Where is the best place for a photo booth at my event?
High-traffic areas work best. We recommend placing the booth near the bar, the dancefloor, or the main event space. Avoid placing it outside the main venue - you want guests to stay engaged with the rest of your event.
Do you have specialty photo booths?
Yes. Our specialty activations include the Glambot (robotic slow-motion), AI Photo Booth (generative AI portraits), 360 Video Booth, Custom Trading Cards, Portrait Station, and fully bespoke custom builds. See all services.
Can the booth be branded or themed for my event?
Yes. Every aspect can be branded - digital overlays, printed photos, GIFs, and the booth exterior itself. We offer vinyl-wrapped kiosks, custom backdrops, social media-integrated setups, and branded animations to match your event theme.
How long does setup take?
We arrive 90 minutes before the contracted start time to ensure everything is ready before your guests arrive.
Do guests need to pay to use the photo booth?
Never. The booth is fully part of your booking - guests use it as much as they want, at no cost to them.
How far will you travel?
Anywhere. We serve Toronto, Hamilton, Niagara, London, Montreal, Vancouver, Las Vegas, and destinations on request. Ask about your city.
Can the booths go outdoors?
Yes, as long as there is power access and a weather backup plan. We will discuss options for your outdoor venue.
How is your photo booth different from others?
Our roots are in professional photography. Unlike standard booths, we outfit ours with high-end DSLR cameras and studio-grade lighting. Every photo is professional quality, not a quick snapshot.
Can I have a customized banner on my prints?
Yes. All printouts are custom-branded to match your event or your client's brand identity. Logos, dates, names, hashtags - all included.
Can I choose between color or black and white?
Yes. Guests can choose between vibrant color or classic black and white for each photo session.
Can we see ourselves while taking the picture?
Yes. Our booths feature a live-view monitor so guests can see themselves in real-time as they pose.
How do I know if you are available for my date?
Reach out with your date and we will check availability immediately. During peak season (May to October), we recommend booking 4 to 8 weeks in advance.
Can I share photos instantly on social media?
Yes. All digital files are instantly shareable and optimized for social media. Guests can post to their favorite platforms immediately after capture.
Can I use my own background?
Yes. Just give us advance notice so we can ensure it photographs well with our lighting and camera setup.
Still have questions?
Tell us about your event and we will reply within one business day with availability, ideas, and a tailored quote.
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